FOMS — Facilities Operations Management System — is an operational platform built by Tower21 for facilities, property, hospitality and mixed-use operators.
It connects properties, maintenance, inspections, assets, inventory and operational teams in one system — creating clearer responsibility, connected records and stronger maintenance history.
Built from firsthand operational experience.Built for African operating realities.
Preparing for early access.
The operational problem
Critical operational information is often scattered across messages, spreadsheets, notebooks and phone calls.
When work depends on individual people and disconnected records, things can be missed, delayed or forgotten—there is no single reliable operational record.
The system
FOMS brings the operational functions behind a physical environment into one connected record. Select an area to see what it helps operators manage.
Keep operational activity connected to the place where it happens.
Property / unit → operational activity
Connect responsibility, assignment and follow-up to the operational record.
Responsible team member → follow-up / record
Assign, track and close corrective work.
Failed condition → work order
Assess conditions and trigger corrective action.
Inspection → failed condition → work order
Record execution and maintenance history.
Work order → maintenance → operational history
Coordinate property and unit readiness.
Housekeeping → property / unit activity
Record operational issues and responsibility.
Incident → responsible team member → follow-up / record
Maintain equipment and service history.
Asset → maintenance history
Track operational stock and movement, including diesel use.
Inventory → operational use / control
Preserve one traceable record of work across the property.
Operational activity → connected history
Keep the right people aware of activity requiring attention.
Activity → notification → response
Record generator runtime and output alongside PHCN meter and token activity.
Power operations → generator + PHCN records
Generator Runtime/hour-meter readings · optional output readings
PHCN Prepaid/postpaid meter information · unit balance/cumulative readings · token purchase records
Operational sequence
One clear operating logic moves work from identification to a traceable operational record.
01
An inspection, incident, maintenance requirement or operational observation identifies what needs attention.
02
Responsibility is placed with the appropriate team member or operational role.
03
The required work is carried out and its progress captured.
04
The responsible supervisor or manager confirms the result where verification is required.
05
The completed activity becomes part of the property's operational history.
Built for operations
Oversight across the organisation, properties and operational activity.
Maintains management-level visibility across operational performance and responsibility.
Coordinates maintenance, inspections, assets, teams and operational follow-through.
Keeps unit-level activity, issues and operational responsibilities visible.
Receives assigned work, executes maintenance and records progress.
Carries out assigned housekeeping activity and records completion.
Supports frontline operational visibility and issue reporting.
Participates in assigned external work where operational involvement is required.
FOMS roles respond to actual operating conditions.
The product
FOMS brings day-to-day facilities operations into one connected working environment.
Real product. Real operational workflows.
See work, portfolio status and recent operational activity in one place.
Create, assign, execute and verify work through one traceable record.
Record inspections, capture findings and connect failures to corrective work.
Track physical assets, where they are located and their operational condition.
Keep the right people informed when assignments, work and operational records change.
Early access
FOMS is preparing for its first external operational rollout. We’re inviting facilities, property and hospitality operators to register their interest in early access.
Built forFacilities teams · Property operators · Hospitality operators
Early-access participation will be reviewed ahead of operational onboarding.